Managed IT · Cybersecurity · Cloud · Network · Help Desk
Managed IT That Keeps Your Business Running — Not Just Your Computers
North Star Manage IT takes full ownership of your technology — monitoring, security, support, and strategy — so your team can focus on the work that actually moves your business forward.
The North Star Difference
Four Ways We Keep Your Technology Working For You
Everything we do falls under one of four commitments — the same ones that guide how we design, support, and plan your technology.
Protect
Endpoint security, firewall management, and threat monitoring that stop problems before they become incidents.
Optimize
Systems tuned and monitored continuously, so performance issues get caught long before they cause downtime.
Support
A real help desk and hands-on onsite team who already know your environment when you need them.
Strategize
Technology roadmaps and budgeting aligned to where your business is actually headed, not just today's fire drill.
What We Manage
Three Service Towers, One Point of Contact
Instead of juggling separate vendors for support, infrastructure, and security, you get one team accountable for all three.
Managed End User Services
- Help desk & remote support
- Endpoint management & patching
- Microsoft 365 administration
- Security awareness & MFA enforcement
- Monthly reporting
Managed Infrastructure Services
- Server management (HP & Dell)
- Firewall & network management
- Wireless design & management
- Cloud management (Azure, AWS, Google Cloud)
- Backup & disaster recovery
Cybersecurity & Compliance
- Email & DNS security
- Endpoint protection & MDR
- Security operations monitoring
- Security awareness training
- HIPAA, PCI-DSS & compliance support
Every Service We Offer
Built to Cover Every Layer of Your Technology
Managed IT & Support
Managed IT Services
Learn more →Help Desk Support
Learn more →Remote Support
Learn more →Onsite Support
Learn more →Network Support Services
Learn more →Microsoft 365 Support
Learn more →Strategy & Infrastructure
IT Consulting
Learn more →Technology Planning & Budgeting
Learn more →Vendor Management
Learn more →Servers
Learn more →Business-Grade Workstations
Learn more →Business Technology & AV
Managed IT Service Plans
Plans That Scale With Your Business
Three tiers of coverage, from proactive monitoring to full enterprise-level management with a dedicated technical account manager.
Essential
Proactive IT Management
Ideal for organizations with internal IT resources that need monitoring, maintenance, and cybersecurity support.
- 24/7/365 monitoring & alerting
- Patch management
- Endpoint security management
- Monthly reporting
Preferred
Fully Managed IT Services
Comprehensive IT support, cybersecurity protection, and strategic guidance for growing businesses.
- Everything in Essential, plus:
- Unlimited remote & onsite support
- Cloud & Microsoft 365 management
- Quarterly business reviews
Elite
Enterprise-Level IT Management
For organizations requiring 24/7 coverage, advanced cybersecurity, and rapid response.
- Everything in Preferred, plus:
- 24/7/365 help desk & 4-hour SLA
- Dedicated technical account manager
- Annual technology roadmap
Ready to Stop Firefighting and Start Planning?
Talk to a real technician about where your technology stands today — and what it needs to support where you're headed next.